Privacy Policy
At SafetyCarry, your trust matters as much as your safety. This Privacy Policy explains what information we collect when you visit or shop at safetycarry.com, how we use it, and the choices you have. By using our store, you agree to the practices described below.
Information We Collect
We collect information you provide directly to us, as well as certain data gathered automatically when you browse our store:
- Order information: your name, billing and shipping address, email address, phone number, and the details of the products you purchase.
- Account information: the username, email address, and password you create if you register an account with us.
- Payment information: payment card details are processed securely by our payment providers. SafetyCarry does not store full card numbers on its servers.
- Technical information: your IP address, browser type, device information, and pages viewed, collected through cookies and similar technologies.
- Communications: messages you send us by email, contact forms, or reviews you leave on our products.
How We Use Your Information
We use the information we collect to operate our store and serve you properly:
- Process, fulfil, and deliver your orders, and send order confirmations and shipping updates.
- Provide customer support, respond to enquiries, and handle returns or warranty claims.
- Improve our product range, website performance, and shopping experience.
- Send marketing communications where you have opted in, which you may unsubscribe from at any time.
- Prevent fraud, protect the security of our store, and comply with legal obligations.
Sharing Your Information
We do not sell your personal information. We share it only with trusted service providers who help us run our store, such as payment processors, shipping and courier partners, email and hosting providers, and analytics services. These partners receive only the information necessary to perform their function and are required to protect it. We may also disclose information where required by law or to protect the rights and safety of SafetyCarry and our customers.
Cookies and Tracking Technologies
Our store uses cookies and similar technologies to keep items in your cart, remember your preferences, measure site performance, and understand how visitors use our pages. You can control or disable cookies through your browser settings; however, some features of the store, including the shopping cart and checkout, may not function correctly without them.
Data Retention and Security
We retain your personal information only for as long as necessary to fulfil the purposes described in this policy, including meeting legal, accounting, and reporting requirements. We apply appropriate technical and organisational safeguards to protect your data against unauthorised access, loss, or misuse. Please note that no method of transmission over the internet is completely secure, and you share information with us at your own discretion.
Your Rights
Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, to object to or restrict certain processing, and to request a copy of your data. To exercise any of these rights, contact us using the details below and we will respond within a reasonable period.
Children’s Privacy
Our store is not directed at children under the age of 13, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, please contact us so we can remove it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The revised version will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact us at [email protected].